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Terms of Service

Effective Date: January 1, 2024 | Last Updated: May 17, 2024

Table of Contents

  • 1. Agreement to Terms
  • 2. Description of Service
  • 3. TikTok Integration
  • 4. User Accounts
  • 5. Content and Intellectual Property
  • 6. Acceptable Use Policy
  • 7. Prohibited Activities
  • 8. API Usage and Rate Limits
  • 9. Termination
  • 10. Disclaimer of Warranties
  • 11. Limitation of Liability
  • 12. Indemnification
  • 13. Governing Law
  • 14. Changes to Terms
  • 15. Contact Information

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and SpoolUp3D ("we," "our," or "us") regarding your use of the SpoolUp Management System ("SpoolUp" or the "Service").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Service. Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms.

2. Description of Service

SpoolUp is a 3D printer timelapse capture and multi-platform publishing service that allows users to:

  • Connect their 3D printers for automatic timelapse capture
  • Connect social media accounts (YouTube, Instagram, TikTok)
  • Upload, organize, and manage video content
  • Schedule and publish timelapse videos to multiple platforms
  • Manage captions, hashtags, and video metadata
  • Track publishing status and analytics across platforms

We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

3. Social Media Platform Integration

3.1 Platform Terms Compliance

Your use of SpoolUp's social media integrations is subject to each platform's respective Terms of Service and Privacy Policy (YouTube, Instagram, TikTok). By using our Service, you agree to comply with all applicable platform policies and guidelines.

3.2 Community Guidelines

You are responsible for ensuring that all content published through SpoolUp complies with each platform's community guidelines. We do not monitor or pre-approve content but reserve the right to remove access for violations.

3.3 API Permissions

SpoolUp uses the following API permissions from connected platforms:

  • Authentication: To authenticate your identity and access basic profile information
  • Content Posting: To publish videos to your connected accounts on your behalf

You may revoke these permissions at any time through each platform's account settings or by disconnecting your account in SpoolUp.

3.4 Third-Party Platform Relationship

We are an independent platform and are not affiliated with, endorsed by, or sponsored by YouTube, Instagram, or TikTok. Each platform retains full control over its services and may modify its API or policies at any time, which may affect our Service's functionality.

4. User Accounts

4.1 Account Registration

To use SpoolUp, you must:

  • Be at least 13 years of age (16 in the European Union)
  • Have valid accounts on at least one supported platform (YouTube, Instagram, or TikTok) in good standing
  • Provide accurate and complete information during registration
  • Maintain the security of your account credentials

4.2 Account Security

You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized access to or use of your account.

4.3 Account Termination

We may suspend or terminate your account if:

  • You violate these Terms or TikTok's terms
  • You engage in fraudulent or illegal activities
  • Your connected social media accounts are suspended or terminated
  • You fail to comply with our Acceptable Use Policy

You may delete your account at any time through your account settings or by contacting us.

5. Content and Intellectual Property

5.1 Your Content

You retain all ownership rights to the videos, captions, hashtags, and other content you upload to SpoolUp. By using our Service, you grant us a limited, non-exclusive license to:

  • Store and process your content to provide the Service
  • Publish your videos to TikTok as directed by you
  • Display your content within your account dashboard

5.2 Content Restrictions

You may not upload or publish content that:

  • Violates any applicable law or regulation
  • Infringes on intellectual property rights of others
  • Contains malware, viruses, or malicious code
  • Is defamatory, harassing, or threatening
  • Contains hate speech or promotes discrimination
  • Is sexually explicit or pornographic
  • Promotes violence or illegal activities

5.3 Our Intellectual Property

The SpoolUp name, logo, software, and all related intellectual property are owned by SpoolUp3D. You may not use our trademarks or intellectual property without our prior written consent.

5.4 Third-Party Intellectual Property

TikTok and its associated trademarks, logos, and intellectual property are owned by TikTok Inc. or its affiliates. Your use of TikTok through our Service does not grant you any rights to TikTok's intellectual property.

6. Acceptable Use Policy

You agree to use SpoolUp in compliance with all applicable laws and these Terms. Specifically, you agree to:

  • Use the Service only for lawful purposes
  • Respect the rights of other users and third parties
  • Not interfere with or disrupt the Service or servers
  • Not attempt to gain unauthorized access to any part of the Service
  • Not use the Service to send spam or unsolicited communications
  • Not impersonate any person or entity
  • Not collect or harvest user data without consent

7. Prohibited Activities

The following activities are strictly prohibited:

  • Automated Abuse: Using bots, scripts, or automated tools to interact with the Service in ways that violate TikTok's terms or our rate limits.
  • API Misuse: Attempting to reverse engineer, decompile, or extract source code from the Service or TikTok's API.
  • Data Scraping: Scraping, data mining, or harvesting information from the Service without authorization.
  • Circumvention: Attempting to bypass any security measures, access controls, or usage limitations.
  • Unauthorized Access: Accessing accounts or data that do not belong to you.
  • Malicious Content: Uploading content designed to harm, disrupt, or compromise systems or users.
  • Resale: Reselling, sublicensing, or commercializing access to the Service without authorization.

8. API Usage and Rate Limits

SpoolUp uses APIs from YouTube, Instagram, and TikTok to provide publishing functionality. We implement rate limiting to comply with each platform's API policies and ensure fair usage.

  • Standard accounts are subject to default rate limits for each platform
  • Excessive API usage may result in temporary or permanent suspension
  • We reserve the right to adjust rate limits at any time
  • You may not attempt to circumvent rate limits through multiple accounts or other means

9. Termination

9.1 Termination by You

You may stop using the Service and delete your account at any time. Upon account deletion, we will remove your personal information and content from our active systems within 30 days, subject to legal retention requirements.

9.2 Termination by Us

We may suspend or terminate your access to the Service:

  • Immediately, for material breaches of these Terms
  • With 30 days' notice, for any other reason at our discretion
  • Immediately, if required by law or court order

9.3 Effect of Termination

Upon termination:

  • Your right to use the Service ceases immediately
  • Any scheduled publications may be cancelled
  • Provisions of these Terms that by their nature should survive termination will survive

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • Warranties of merchantability, fitness for a particular purpose, or non-infringement
  • Warranties that the Service will be uninterrupted, timely, secure, or error-free
  • Warranties regarding the accuracy or reliability of any information obtained through the Service
  • Warranties that TikTok will maintain API availability or compatibility

YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SPOOKUP3D SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

  • Loss of profits, data, use, goodwill, or other intangible losses
  • Damages resulting from unauthorized access to or use of our servers
  • Damages resulting from content published or failed to publish through the Service
  • Damages resulting from changes to TikTok's API or policies

IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID TO US (IF ANY) IN THE PAST 12 MONTHS OR $100, WHICHEVER IS GREATER.

12. Indemnification

You agree to indemnify, defend, and hold harmless SpoolUp3D, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with:

  • Your access to or use of the Service
  • Your violation of these Terms or TikTok's terms
  • Your violation of any third-party right, including intellectual property rights
  • Any content you upload, publish, or share through the Service

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where SpoolUp3D is established, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts of that jurisdiction.

For users in the European Union, you also benefit from any mandatory provisions of the law of the country in which you are resident.

14. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised Terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

15. Contact Information

If you have any questions about these Terms, please contact us:

  • Email: legal@spoolup.alihadiozturk.com
  • General Support: support@spoolup.alihadiozturk.com

These Terms of Service are effective as of January 1, 2024.

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